It is the responsibility of the
management of the organisation to gain from best practice and best fit model in
the process of driving the company towards achieving the organisational goals
and objectives (Armstrong, 2006). As per Wiriadinata (2011) achieving
competitive advantage through reducing cost might reduce the employee interest
and therefore this need to be rectified with immediate effect. According to Abraham et al (2001), there is a positive relationship
in between the organisational contribution towards employee welfare and
employee willingness to follow HR best practices. If the practices are
supportive, the employees will embrace them and will engage in the
organisational operations enthusiastically (Abraham et al, 2001).
According to Boxall and Purcell (2003),
the organisational strategy plays a major role in motivating the employees
towards accepting best practices through expressing the expected levels of
performances of the employees. The employee is the precious resource within the
organisation and to achieve the goals and objectives within the dynamic and
uncertain business world, the human resource must handle well through adapting
perfect best practices and best fit approaches (Workline et al, 2017).
It is a clear fact that most of the companies are now approaching
for best practice and best fit models despite the drawbacks attached to them.
When it comes to the Sri Lankan context, these practices are popular in Garment
sector in the country. The garment manufacturers highly believe in the benefits
of applying the best practice and best fit models for the success of the
corporate since most of the companies running within the sector are depending
on the Human Resource. In such context, much more attention to be given for
attracting and retaining appropriate employees within the business.
With the mission of “inspire innovation and sustainability and build
talent and strategic relationships”, MAS holdings, one of the leading garment
manufacturers in Sri Lanka is currently enjoying the benefits of utilizing the
best practice and best fit models despites its drawbacks. The organisation is
highly believed on the value of the employees as core strength to the business
operations of the company. At MAS, the employees are highly valued and facilitated
with various benefits. Apart from the main remuneration packages, the employees
of the corporate are enjoying many benefits including health aids, meal and
transport facilities. Further to them, the company is providing a healthy and
calm working environment with air condition facilities since the organisation
has identified the essentiality of having peaceful mind to carry out their day
to day operations. MAS rely on these HR best practices not only being industry
practices but also it straight away direct the Human Resource towards
achieving the ultimate goal of the company.
The Human Resource practices and
strategies need to be aligned with dynamic business environmental factors and
the performance procedures and in such context, the Human Resource practices
and strategies need to focus on the organisation as well as the employees
(Armstrong, 2006). There is no any universally accepted best practice and it
may vary with the organisational strategy and the goals. In such circumstance,
it is the responsibility of the management of the organisation to adopt the
most appropriate best Human Resource practice and best fit model in the process
of achieving the goals and objectives in a proper manner (Armstrong, 2006). When
it comes to the garment industry, the business environment is highly volatile
and uncertain due to various external factors and in order to retain at the
market, much more attention needs to be given for aligning the best used
practices with the organisational strategy. In such circumstance, the
management of MAS holdings has a major role to be performed well. The
management needs to focus on their precious human resource and influences them
through the applied practices in a friendly manner.
As per Redman and Wilkinson (2009) the
best practices support the thought of power of the organisation and best fit
model emphasizes on the alignment of Human Resource strategies and the
organisational strategy where there are advantages and disadvantages in
applying the best practice approach and best fit model to an organisation (Boxall and Purcell,2003). The advantages enhance the value of the organisation
and at the same time the disadvantages will hinder the strong relationship in
between the employee and the organisation. In such circumstance, it is the
responsibility of the management to take the advantages and minimize the
disadvantages and make the organisational strategies in line with the HR
strategies of the organisation.
Talking about how the garment industry
applies the Best Fit model, as a leading garment manufacturer in Sri Lanka, MAS
Holdings are currently spreading their operations worldwide and not only to
expand its business but also to enjoy the benefits of competitive advantages.
MAS Holdings has moved a part of its factories to Bangladesh mainly due to the
lower labour cost and MAS have appointed Sri Lankan people for the top level
positions of such factories by offering higher remunerations and other bundle
of benefits. This may be a better solution for enjoying the maximum benefits of
the competitive advantage but being extreme on best fit may create other issues
mainly in terms of adapting to foreign business environments. MAS can expand
the business locally and attract the potential suitable candidates and train
and development them according to organisational strategies. Not by the
strategy of cost reduction, but by enhancing the efficiency and the
effectiveness of the employees, MAS can go up the ladder towards the
triumph.
To ensure the job satisfaction, the
organisation should motivate their employees and in such context, the employer
can use the best practice and best fit approach appropriately while ensuring
the proper alignment in between the organisational strategy and the HR
practices. According to Armstrong (2006), the value of best practice and best
fit approach depend on the ability of the organisation on demonstrating the
strategic significance of Human Resource Management and therefore in order to
get the maximum benefit through the application of best practice and best fit
approach, the organisational strategy must be strong, flexible and ensure on
working efficiently and effectively in a dynamic and uncertain business
environment (Hsieh,
2011). If there is no any
best fit to the company, it is essential on providing them adequate training
facilities in making them competent to the business operations of the
organisation.
List of References
Abraham, S.E,
Karns, L.A and Mena, M.A (2001), Managerial competencies and the managerial
performance appraisal process, J. Management Development, 20, 10 (2001), pp. 842-852
Armstrong, M
(2006), A Handbook of Human Resource Management Practice, Kogan
Page Publishers
Boxall, J and Purcell, P (2003), Strategy and Human Resource Management, Industrial and labour
relations review
Charles, G.R. (2001), Strategic
Human Resource Management: A General Managerial Approach, 2/E, Pearson
Education India
Hsieh, Y. H. (2011). Strategic fit among business
competitive strategy, human resource strategy, and reward system. Academy of strategic management 10(2), 11-32
Redman, T. and
Wilkinson, A. (2009) Contemporary Human Resource Management: Text and Cases,
Prentice Hall-Financial Times, Third Edition
Wiriadinata, M.
(2011), “Best Practice” and the “Best Fit”. Are the approaches substitutes or
complement? Why?
Workline, M.C.
Dutton, J.E. & Hardin, A.E., (2017), Forming Stronger Bonds with People at
Work. Emotional Intelligence, Harvard Business Review.
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