Best practice is one of the factors that introduce several good
and suitable practices to the organisation in order to enhance the performance
of the employees (Charles, 2001). According to Armstrong (2006), Through this HR
strategy, the organisation can gain the maximum output of the employees towards
achieving the goals of the company while minimizing the gap in between the
employees and the employer.
Video I-What is Best Practice?
(Source: Hasan Mir, 2014)
Considering on this model, basically this is going to be based
with the fact that there are several HRM practices those are universally
accepted where adapting them properly when necessary lead the organisation
towards the success (Charles, 2001). According to Monzon and Di Ciommo (2016),
the Best Practice model is the most appropriate approach for the organisation
mainly in terms of professionalism as well as profitability. Most of the
professional firms use this model often.
Categories of best practice
The best practice can be mainly divided in to two parts namely
internal and external Armstrong,(2006). It is vital to have both internal as
well as external best practices within the organisation in the process of
driving the company towards the successful development. When it comes to the
internal best practice models, according to Lutchman et al (2014), there are
several best practices such as Standard Operating Procedures (SOPs) and two way
communication between the employees and the organisation. Talking about the
external best practices, the two way communication between the customers and
the organisation is also can be regarded as an external method too, where
identifying the needs and wants of the customers properly lead in driving the
company towards the goals easily and properly. As per Wolf et al (2015),
Corporate Social Responsibility (CSR) is another aspect of external best
practice where it mainly considers on carrying out community projects for the
benefit of the needy people of the community.
Many researchers have argued about the factors to be considered
when carrying out best practices with in the organisation where Langer and
Yorks (2013), urged on the necessity of considering on external factors such as
Political, Economic, Social, Technological, Environmental and Legal where those
can be analysed under the PESTEL model. Apart from that, Langer and Yorks
(2013), proposed on applying SWOT model that considers on the Strengths,
Weaknesses, Opportunities and Threats of the environment of the organisation.
According to Pfeffer (1998), there are several basic Human Resources practices
that can use by an organisation where those are clearly defined under the
Pfeffer model namely,
1. Employment security
2. Training
3. Reduction of status differentials
4. Sharing information
5. Self-managed teams
6. Selective Hiring
7. High compensation contingent on
performance
(Stephen, 2019)
List
of References
Armstrong, M (2006), a
Handbook of Human Resource Management Practice, Kogan Page Publishers
Charles,
G.R. (2001), Strategic Human Resource
Management: A General Managerial Approach, 2/E, Pearson Education India
Langer, A.M. & Yorks, L.
(2013), Strategic IT: Best Practices for Managers and Executives, John Wiley
& Sons Inc., New Jersey.
Lutchman, C., et
al (2014) Process Safety Management. New York, Taylor
& Francis Group
Monzon, A., & Di Ciommo,
F. (2016) City-HUBs, Sustainable and Efficient Urban Transport
Interchanges Florida, CRC Press
Pfeffer, J (1998) the Human Equation, Boston, MA, Harvard Business School Press
Stephen, M. (2019), what is
your internal support team learning from their external customer support
colleagues? Service Desk Institute
Wolf, R., Issa, T. &
Thiel, M. (2015) Empowering Organizations through Corporate Social
Responsibility, Pennsylvania, Business Science Reference
I agree with above content. Adding further to above Pfeffer model, employee development, promotions, friendly working environment, and higher commitment management system can also be included in addition to above stated (Pfeffer, 1994).
ReplyDeleteThank You Chandran. Yes, those mentioned factors support in motivating the employees of the organization towards achieving the common goal.
DeleteAs identified by Wilkinson (2009), the best practice method experiences from a range of limitations. Firstly, when performing best-practice standards organizations run the risk of starting respectively restrictive combinations like team working and compensation based on personal performance ending in degeneration of employee collaboration through excessive competition. secondly, High-commitment management systems are often a complex task that requires a lot of planning investment and high-level management commitments. Third, critics like Milkovich and Newman (2002) believe that best practice human resources and organizational strategy the lack of direct contact is dictated by the belief that good high-performing human resources will influence strategy.
ReplyDeleteThank you for your valuable additions Sahan. Yes the best practice model has several limitations. Apart from your facts, the best practice model does not have a direct linkage with the strategies of the organization where it will not support the particular requirements of the employees (Milkovich and Newman (2002). According to Boxall and Purcell (2003), in the dynamic business environment the HR strategies need to be come across with appropriate alterations and therefore there is no specific best practice and best fit model for a longer period.
DeleteBakshi and Mathur et al. (2014)'s research states that evangelists of the 'Best Practices' model focus on the importance of sourcing and maintaining employees who can help an organisation achieve competitive advantages.
ReplyDeleteDear Kanchana, Yes, the proper application of best practice model while thinking of several essential factors including business strategy and the business environment definitely supports in achieving competitive advantage.
DeleteWell explained. In addition to that Johnson (2000) stated “Best practice approach can be described as HR method and system that have universal, addictive and positive effect on organizational performance”
ReplyDeleteDear Oshantha, Thank you for your compliment. Furthermore, best practice is one of the factors that introduce several good and suitable practices to the organisation in order to enhance the performance of the employees (Charles, 2001).
DeleteAgreed, the best practice is also in place to help move the company forward in terms of performance regardless of the organisational structure and better outcome is expected (Redman & Wilkinson, 2009).
ReplyDeleteYes, Best practice model helps to move the company forward in terms of performance.
DeleteAdding on to your argument. When an organization applies best practices, it must consider PESTEL and SWOT analysis factors (Langer & Yorks, 2013).
ReplyDeleteThank you Sankalpa, Agreed and I have stated the above.
DeleteAs mentioned, Best Practice can involve becoming better while maintaining the organizations quality. It can be practiced on by benchmark or by self-assessments. According to Osburn,(2010) best practice samplings are "Injecting people with needles" , "Reduce Health care waste" and "Teaching on-line".
ReplyDeleteBest practice will help the organization to maintain the equal standards among with the other organizations.
Hi Nayani, Agreed,best practices in HRM are applied by the best organizations which are operating in parallel situation and following similar goals. However their expectation is to achieve continuous improvement of organizational performance (Syky, M.2015).
DeleteHi Yohan, I believe that companies must exercise caution when implementing the best practice model, as it is subjected to criticism. For instance, best practices can dilute a company's strategic differentiation, and be at risk of losing a competitive edge. Moreover, best practices may enforce a limiting industry paradigm if managed carelessly (Eilertsen, 2017).
ReplyDeleteHi Jehan, Agreed, within those two practice approach it is often said that best fit is better than best practice. Stavrou et al (2010) claimed, that there merit in both approaches, but how carry out is the matter to make it success or fail.
DeleteI agree with you point and furthermore According to Marchinton and Gruglings (2000), best practices emphasizes on retaining and attract the best employees in or outside the organization therefore, it will aid the organization to gain the competitive advantage to standard out.
ReplyDeleteResearch states that the Best practice model focus on important of sourcing and maintaining employees who can support organization to achieve competitive advantage(Bakshi and Mathur et al.(2014)
DeleteHi Yohan,Agreed, however the best practice are a collective compilation of internal corporate governance guidelines, recommendations and criteria that address the most challenging inefficiencies [ Tricker, 2012; Chizema, 2008 ].
ReplyDeleteYes, Many researchers have argued about the factors to be considered when carrying out best practices with in the organization where it urge to consider external factors (Langer and Yorks 2013).
DeleteI concur with the above analysis of best practice approach. Jennings et al. (2009) also mentions that internal best practice models such as checklists for training employees and standardized operating manuals brings consistency and hence efficiency to the organization. At my current workplace which staffs about 500 individuals working across 20+ strategic business units, the basic processes are standardized across the board according to the commonly agreed best practices. This approach for example, ensures effectiveness when in comes to lateral movements of employees within the organization.
ReplyDeleteDear Nadeeranga, yes, I agree with your additions on standardizing the processes that ensures the effectiveness of the employees in directing them towards the common organizational strategy. But these processes need to supervise closely whether those are go par with the internal and external environmental factors.
DeleteThis comment has been removed by the author.
ReplyDeleteHi Yohan, Well explained post. The best practice model is used by most of the large organizations as this model leads organizations to be succeeded (Monzon & Ciommo, 2016). Best practices try to keep people from continually reinventing the wheel. Sometimes it may take a little research to determine what best practices are for some work but it is almost always worth the research time by the time saved and the betterment of the result
ReplyDeleteDear Sithari, Thank you for your compliment. Yes I agree with you. While implementing best practice model within the organization, much more attention is needed to be given for a close evaluation that may carry out time to time.
DeleteThis segment is well explained. I would like to further add on this something. It is said that best practices have the ability to mitigate the space between employer and employee contradictions (Armstrong, 2006).
ReplyDeleteYes, the proper application of best practice model within the organization supports in minimizing the gap in between the employees and the employer (Armstrong, 2006).
DeleteHi Yohan, it is a topic which has been discussed and interpreted in many ways in every corner of the world. Beh and Loo (2013) mentions that best practice methods are key tools in maintaining competitive advantage in an organization. Additionally, performance appraisals and internal communication are some important elements of HRM best practice.
ReplyDeleteYes Shan, the best practice is a broader concept where as per Monzon and Di Ciommo (2016), the Best Practice model is the most appropriate approach for the organisation mainly in terms of professionalism as well as profitability.
DeleteHi Yohan well explained, if i add something further Best practices of HR leading organizations reach higher level of growth rate of industry or product (Redman and Wilkinson, 2009).
ReplyDeleteAgree with you Yohan.
ReplyDeleteThe best-fit model is considered as a variant from precedent models of Harvard, Michigan and York and is called “matching model” for HRM (Sparrow and Hiltrop 1994).